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December 2018

As 2018 comes to an end, we thank our many customers, partners, and colleagues who helped make this year incredibly successful for our organization. We hope we helped contribute to your success as well. Team Orbita looks forward to 2019 with a renewed focus on our mission: To transform lives through the power of voice and conversational AI.

Over the past 20 years, advances in digital technology have radically changed the world. Moving into 2019, we anticipate exponential increases in adoption of conversational interfaces. In healthcare, we've witnessed great strides in better understanding the true potential for voice to support the Institute of Healthcare Improvement's Triple Aim: enhancing the patient's experience of care, improving the health of populations, and reducing per capita costs. 

While most of today's conversational interfaces are helping automate consumer and business processes, more and more organizations across the healthcare ecosystem are exploring opportunities for voice to enhance clinical care. Consider this from a recently published Forbes article titled Voice as the New Vital Sign:

The user experience of voice technology combined with artificial intelligence can offer a powerful tool for multiple stakeholders in healthcare. From patients at home, to clinicians at the bedside, that power — simple, easy, and cost effective — may be enough to allow voice to join pulse, temperature, blood pressure, and respiration as a key physiology sign with vital implications.

WANT TO LEARN MORE? Meet us and see our solutions in action at:

CES logo

Digital Health Summit at CES
Jan. 8-11, 2019, Las Vegas


JP Morgan Healthcare Conference
Jan. 7-10, 2019, San Francisco

  • Email Kristi Ebong, Orbita SVP Strategy to request a meeting with her and Orbita CEO Bill Rogers
2019 Alexa Conference
Jan. 15-17, 2019, Chattanooga
Use promo code ORBITA19 for a 20% discount

HIMSS 2019
Feb. 11-14, 2019, Orlando

The entire Orbita team wishes you and yours the very best — and we look forward to collaborating with you in the year ahead. Please feel free to contact me or anyone on our staff with questions or comments.


Bill Rogers
Orbita CEO
linkedin Connect



What's New in Orbita Voice?
Designing For Voice: The Power of Prototyping

Screen Shot 2018-12-27 at 9.56.38 PMWe're pleased to unveil the newest addition to Orbita Voice™. A first-of-its-kind tool, Orbita Prototype enables rapid prototyping of conversational user experiences without requiring coding — much like creating a wireframe for a web site or a sketch for a mobile app.

Why is this so valuable? 
Orbita Chief Product Officer Bill Cava highlights a recent comment from blogger Jason Amunwa: “Voice UX represents the biggest challenge since the birth of the smartphone.”

According to Cava, voice UX designers face four main challenges: 

  • Creation: Most voice designers create written scripts and circulate them for feedback. Typically, feedback is not provided until well into and after the development process, far after much work has already been done.

  • Testing: Designers have limited ways to test assumptions with end users. What will a user say in response to a prompt? Will the bot’s response make sense? Is a dialog too long?  Few options exist to facilitate meaningful testing of experiences at scale.
  • Measurement:  Voice UX designers can find it difficult to identify and measure areas of friction within the experience. They also lack quantifiable data to inform decision-making. What part of the experience falls short? Where are users tripped up?

  • Iteration: Product owners are limited in their ability to rapidly make adjustments to voice experiences, to test each iteration, and to measure of impact of their changes. 

Orbita Prototype provides real-time benefits for all stakeholders involved in the crafting voice experiences. Whether a projects' goal is to increase  satisfaction, improve productivity, and/or decrease costs, Orbita Prototype improves your ability to create positive, engaging, and effective end-user experiences in a highly effective and efficient way. 

Save time and improve accuracy with Orbita Prototype. 

Download Our New White Paper
How Conversational Interfaces Improve Consumer Engagement and Call Center Efficiency in Healthcare 

Cover Page - How Conversational Interfaces Improve Consumer Engagement and Call Center Efficiency in HealthcareThe use of voice-powered virtual assistants is rising rapidly, with no signs of slowing. Healthcare is poised for radical change. Major healthcare brands like the Mayo Clinic and Cigna are tapping voice assistant technologies to drive consumers to their high-value content.  

What do healthcare executives need to know about new voice technologies, especially related to consumer engagement and call center optimization?

Download this white paper today to learn about five key drivers for using conversational interfaces in today’s changing healthcare landscape. Come away with powerful information about using voice applications to improve consumer engagement and call center efficiency—while also impacting key healthcare aims for improved patient satisfaction, better outcomes, and lower costs.

Orbita is Hiring!
Contact us or visit us here to learn more about these positions:

  • Business Analyst, Conversational Experiences
  • Sales Engineer
  • Sales Executive


  • Are you especially proud of a new conversational experience you've created?
  • Are you leveraging voice in a creative way to drive new opportunities for improved user experience and engagement?

Whether your solution addresses improvements to care management, clinical trials, member wellness, customer service, or beyond, Orbita encourages you to consider submitting to the following awards programs:

Intelligent Health Association (IHA) Voice Technology in Healthcare Award 
This is a new award to the Intelligent Health Assocation's long-standing awards program. It recognizes those at the intersection of voice technology and healthcare, who are making significant contributions to revolutionizing the delivery of healthcare. Consideration will be given to any prototype, trial, or experiment that has the potential for scaling up or transferring to other programs. Deadline is fast approaching. Learn more

Healthcare Informatics Innovator Awards
This respected awards program recognizes leadership teams from hospitals, physician groups, clinics, integrated health systems, payers, HIEs, ACOs, and other healthcare organizations—that have effectively deployed information technology in order to improve clinical, administrative, financial, or organizational performance. Learn more


One thing that Screen Shot 2018-12-27 at 11.22.10 PMhasn’t changed in the digital world is the importance of content. If voice is the next user interface, and conversational experiences are the next digital channel, then it follows that content management strategies need to evolve to reflect the unique requirements of conversational, voice-powered user experiences. 

In this blog, Orbita President Nathan Treloar explores some of the nuances of managing content management in voice applications. He also offers specific tips on preparing your content management strategy for the approaching voice-first digital world. Read the blog now


Orbita: Why Voice Technolgy is Critical to Upgrading Healthcare, December 20, 2018

Conversational Treatment Adherence Device Pillo Launches To Consumers
MobiHealth News, December 4, 2018

Trend: Voice Assistants
PharmaVoice Magazine, November 25, 2018

Top 8 Healthcare Predictions for 2019
Forbes, November 13, 2018

Voice As The New Vital Sign
Forbes, October 23, 2018
Also at Forbes: 5 Surprising Ways Telemedicine is Revolutionizing Healthcare

A Video Interview by John Nosta with Orbita's Bill Rogers
Intel@CHC, October 23, 2018

Voice Technology is Set to Reshape Healthcare 
Applause Blog, October 23, 2018


Learn more

Contact us at or call 617-804-5550

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