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title: Happy 2019! Will you deploy a voice interface in the new year? -- Orbita newsletter
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 Discover Orbita Voice, healthcare's gold-standard enterprise platform to securely design, build, manage, and optimize voice and chatbot apps

| Not rendering correctly? View this email as a web page here. December 2018 As 2018 comes to an end, we thank our many customers, partners, and colleagues who helped make this year incredibly successful for our organization. We hope we helped contribute to your success as well. Team Orbita looks forward to 2019 with a renewed focus on our mission: To transform lives through the power of voice and conversational AI. Over the past 20 years, advances in digital technology have radically changed the world. Moving into 2019, we anticipate exponential increases in adoption of conversational interfaces. In healthcare, we've witnessed great strides in better understanding the true potential for voice to support the Institute of Healthcare Improvement's Triple Aim: enhancing the patient's experience of care, improving the health of populations, and reducing per capita costs.  While most of today's conversational interfaces are helping automate consumer and business processes, more and more organizations across the healthcare ecosystem are exploring opportunities for voice to enhance clinical care. Consider this from a recently published Forbes article titled Voice as the New Vital Sign: The user experience of voice technology combined with artificial intelligence can offer a powerful tool for multiple stakeholders in healthcare. From patients at home, to clinicians at the bedside, that power — simple, easy, and cost effective — may be enough to allow voice to join pulse, temperature, blood pressure, and respiration as a key physiology sign with vital implications. WANT TO LEARN MORE? Meet us and see our solutions in action at: Digital Health Summit at CES Jan. 8-11, 2019, Las Vegas Request a meeting by email Orbita President Nathan Treloar  Attend his session: The Extraordinary Future of Voice Tech, Jan. 8, 4 pm JP Morgan Healthcare Conference Jan. 7-10, 2019, San Francisco Email Kristi Ebong, Orbita SVP Strategy to request a meeting with her and Orbita CEO Bill Rogers 2019 Alexa Conference Jan. 15-17, 2019, Chattanooga Use promo code ORBITA19 for a 20% discount Attend this session by Orbita's Treloar: Alexa in Healthcare - Six Real Applications from the Past, Present & Future, Jan 15, 2:45 pm  Stop by Orbita's Booth (211-B) on the Alexa World Fair Exhibition HIMSS 2019 Feb. 11-14, 2019, Orlando Attend one of these sessions by Orbita's Treloar: Radical Patient Engagement & the Voice Revolution, Feb. 13, 2:15 pm, Hall C, Booth #5359 The Voice Revolution: Six Use Cases from Past, Present & Future, Feb. 14, 10:30 am, Intelligent Health Pavilion, Booth  #8559 Visit our site to access realtime appointment scheduling for meeting at our booth  The entire Orbita team wishes you and yours the very best — and we look forward to collaborating with you in the year ahead. Please feel free to contact me or anyone on our staff with questions or comments. Sincerely, Bill Rogers Orbita CEO       PRODUCT AND COMPANY UPDATES What's New in Orbita Voice? Designing For Voice: The Power of Prototyping We're pleased to unveil the newest addition to Orbita Voice™. A first-of-its-kind tool, Orbita Prototype enables rapid prototyping of conversational user experiences without requiring coding — much like creating a wireframe for a web site or a sketch for a mobile app. Why is this so valuable?  Orbita Chief Product Officer Bill Cava highlights a recent comment from blogger Jason Amunwa: “Voice UX represents the biggest challenge since the birth of the smartphone.” According to Cava, voice UX designers face four main challenges:  Creation: Most voice designers create written scripts and circulate them for feedback. Typically, feedback is not provided until well into and after the development process, far after much work has already been done. Testing: Designers have limited ways to test assumptions with end users. What will a user say in response to a prompt? Will the bot’s response make sense? Is a dialog too long?  Few options exist to facilitate meaningful testing of experiences at scale. Measurement:  Voice UX designers can find it difficult to identify and measure areas of friction within the experience. They also lack quantifiable data to inform decision-making. What part of the experience falls short? Where are users tripped up? Iteration: Product owners are limited in their ability to rapidly make adjustments to voice experiences, to test each iteration, and to measure of impact of their changes.  Orbita Prototype provides real-time benefits for all stakeholders involved in the crafting voice experiences. Whether a projects' goal is to increase  satisfaction, improve productivity, and/or decrease costs, Orbita Prototype improves your ability to create positive, engaging, and effective end-user experiences in a highly effective and efficient way.  Save time and improve accuracy with Orbita Prototype.  Read about this tool in our newest blog post See it in action! Contact us to request a demo Download Our New White Paper How Conversational Interfaces Improve Consumer Engagement and Call Center Efficiency in Healthcare  The use of voice-powered virtual assistants is rising rapidly, with no signs of slowing. Healthcare is poised for radical change. Major healthcare brands like the Mayo Clinic and Cigna are tapping voice assistant technologies to drive consumers to their high-value content.   What do healthcare executives need to know about new voice technologies, especially related to consumer engagement and call center optimization? Download this white paper today to learn about five key drivers for using conversational interfaces in today’s changing healthcare landscape. Come away with powerful information about using voice applications to improve consumer engagement and call center efficiency—while also impacting key healthcare aims for improved patient satisfaction, better outcomes, and lower costs.   Orbita is Hiring! Contact us or visit us here to learn more about these positions: Business Analyst, Conversational Experiences Sales Engineer Sales Executive   NEW AWARD OPPORTUNITIES Are you especially proud of a new conversational experience you've created? Are you leveraging voice in a creative way to drive new opportunities for improved user experience and engagement? Whether your solution addresses improvements to care management, clinical trials, member wellness, customer service, or beyond, Orbita encourages you to consider submitting to the following awards programs: Intelligent Health Association (IHA) Voice Technology in Healthcare Award  This is a new award to the Intelligent Health Assocation's long-standing awards program. It recognizes those at the intersection of voice technology and healthcare, who are making significant contributions to revolutionizing the delivery of healthcare. Consideration will be given to any prototype, trial, or experiment that has the potential for scaling up or transferring to other programs. Deadline is fast approaching. Learn more Healthcare Informatics Innovator Awards This respected awards program recognizes leadership teams from hospitals, physician groups, clinics, integrated health systems, payers, HIEs, ACOs, and other healthcare organizations—that have effectively deployed information technology in order to improve clinical, administrative, financial, or organizational performance. Learn more   ORBITA BLOG: THE POWER OF CONVERSATION   Will Voice Replace Your Website? Six Tips for Content Management in a Voice-First World   One thing that hasn’t changed in the digital world is the importance of content. If voice is the next user interface, and conversational experiences are the next digital channel, then it follows that content management strategies need to evolve to reflect the unique requirements of conversational, voice-powered user experiences.  In this blog, Orbita President Nathan Treloar explores some of the nuances of managing content management in voice applications. He also offers specific tips on preparing your content management strategy for the approaching voice-first digital world. Read the blog now   ORBITA IN THE NEWS... Orbita: Why Voice Technolgy is Critical to Upgrading Healthcare PYMNTS.com, December 20, 2018 Conversational Treatment Adherence Device Pillo Launches To Consumers MobiHealth News, December 4, 2018 Trend: Voice Assistants PharmaVoice Magazine, November 25, 2018 Top 8 Healthcare Predictions for 2019 Forbes, November 13, 2018 Voice As The New Vital Sign Forbes, October 23, 2018 Also at Forbes: 5 Surprising Ways Telemedicine is Revolutionizing Healthcare A Video Interview by John Nosta with Orbita's Bill Rogers Intel@CHC, October 23, 2018 Voice Technology is Set to Reshape Healthcare  Applause Blog, October 23, 2018   Learn more Download an archived Orbita webinar View an Orbita video Check out our blog: The Power of Conversation Follow Orbita on LinkedIn, Facebook, Twitter Contact us at hello@orbita.ai or call 617-804-5550 Did you miss a previous newsletter? Catch up now!  October 2018, September 2018, August 2018 Please pass this issue on to colleagues and encourage them to sign up for our newsletter here   Use these icons to share our newsletter via your social channels      Orbita, Inc.   51 Melcher St  1st Floor  Boston,  MA   02210   United States You received this email because you are subscribed to Newsletter from Orbita, Inc.. Update your email preferences to choose the types of emails you receive.  Unsubscribe from all future emails  |
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