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November 2019 Newsletter
 
Hello there,
 
Today it is my privilege to introduce OrbitaASSIST, a digitally reimagined voice-powered virtual health assistant proven to improve patient communication at the bedside. 
  • Patients use OrbitaASSIST to request help via a smart speaker as an alternative or adjunct to the traditional nurse call button
  • Artificial intelligence (AI) and machine learning operate on the backend to triage, prioritize, and intelligently route requests to appropriate care team members
  • Patients hear a natural language response such “we’ve raised an alarm with the nurse" or "someone will bring you a pillow soon” 

In its first 18 months of operation including use at the prestigious Sydney, Australia-based Prince of Wales Hospital, more than 8,000 patient requests were made.

  • Among surveyed patients, 100% wanted to use the solution if hospitalized again
  • 87% of nurses said it helped them feel more confident in responding to calls
  • Critical care needs were identified earlier; response time to calls for help were reduced by as much as 70%; and facilities saw a reduction in falls and other hospital acquired complications

Also today, it is my honor to introduce Nick White as Orbita’s Executive Vice President of Patient Care Solutions. 

During a 17-year career with Deloitte Consulting, Nick White Deloitte HeadshotNick helped CXOs across Australia, the UK and SE Asia transform operations via technology. He most recently led Deloitte's Australia-based Smart HealthCare solution team — focusing on development of business strategy and core offerings as well as incubation of products and solutions to take to market. Nick's team is credited with creating and launching DeloitteASSIST, the winner of more than 25 awards including a 2019 Webby for Technical Achievement for Apps, Mobile and Voice and a 2019 Good Design Australia Award. Check out this video about the solution.

"By giving the patient a ‘voice’ through conversational AI, the specific information in a request can be processed, prioritized, and routed to the right care team member in the right place at the right time," Nick stated in today's press release

We encourage you to:

OrbitaASSIST truly reflects digital transformation and represents a bright future for healthcare. By adding this solution to our portfolio and bringing Nick onto our team, we move the needle forward on Orbita's mission to transform people’s lives through the power of voice and conversational AI.

Best wishes, 

Bill Rogers 
Orbita Co-Founder & CEO
linkedin Connect

 

PS: What's your organization doing with voice? According to new research, 50% of consumers want to use voice assistants for healthcare. Learn more in our upcoming webinar.
 
 Resources from Orbita

NEW RESEARCH:
Voice Assistant Consumer Adoption Report for Healthcare 2019

Did you know? Only one in 13 Americans say they have used a voice assistant like Amazon Alexa or Google Assistant for healthcare, while 52% say they would like to access a voice assistant for some aspect of their health care -- and all of these individuals say they want to do so by using a smartphone.

https://voicebot.ai/2019/10/30/getting-care-information-and-scheduling-appointments-are-most-desired-voice-assistant-use-cases-for-healthcare/These and other findings are available in a new report from Voicebot.ai.

"This is the first comprehensive analysis of its kind," said Orbita President Nathan Treloar. "We're pleased to have sponsored this independent survey of US adults and glean valuable insights for entities exploring new opportunities for voice to improve patient and consumer engagement." 

Complimentary access to the full report with 20 charts and 10 real-world case studies is available at Voicebot.ai, the leading online source dedicated to voice and AI technologies. Download it here.

Learn More:
Attend this webinar from Voicebot.ai and Orbita

Voice Assistant Consumer Adoption in Healthcare
Thursday, November 21, 2019, 1 pm ET

REGISTER FOR VOICEBOT.AI WEBINAR


RECENT WHITE PAPERS, WEBINARS, AND BLOGS
Where's Orbita? Upcoming Events

Dashbot Year in Review & 2020 Predictions for Chatbots and Voice Assistants
Orbita's Kristi Ebong will presentDecember 3, 2020 — San Francisco, CA 
Register for this session from 6 to 8:30 pm in San Francisco's Financial District featuring an esteemed panel of presenters including Orbita's Kristi Ebong

Project Voice
January 13-17, 2020 — Chattanooga, TNSee Orbita at Project Voice
Register and receive 20% off with the code: ORBITA Orbita is pleased to sponsor Project Voice. President and Co-founder Nate Treloar will present during the following two sessions:

  • Securing Voice: Ensuring Privacy And Security In A Voice-First World, Tuesday, Jan 14, 11:10 AM – 11:55 am
  • The Next Steps For Voice-First Health, Thursday, Jan 16, 2:10 PM – 2:40 pm


HIMSS 
March 9-13, 2020— Orlando, FLMake plans now to see Orbita at HIMSS
Again this year, Orbita will exhibit in two locations on the show floor. Watch for details!

 
ORBITA IN THE NEWS

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