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Hello ,
“Patients bear more financial burden and choice than ever before and are starting to view healthcare like other industries. Instead of accepting the lack of choices healthcare has to offer, patients are making the shift to consumerism. The needs and expectations of consumers have evolved, and the industry must act."
Many healthcare consumers don’t understand where to go to access the information and services they need. Delivering the right information at the right time is valuable not only to improve customer satisfaction, but also to protect against poor clinical outcomes and unnecessary costs.
Virtual Assistants Will Address Consumer Demands
How will healthcare organizations adapt to consumerization? Whether delivered via web, mobile or other digital environments, or via smart speakers such as Amazon Echo or Google Home, virtual assistants are now:
- improving patient service and information access in provider settings
- enhancing member education and satisfaction in payor environments
- boosting post-RX brand engagement to increase adherence and outcomes in pharma
- enhancing UX in vendors' digital health solutions
Demand is rising for chatbot- and voice-powered virtual assistants among digitally savvy millennials and the rapidly growing population of older adults who are widely adopting new voice-powered technologies.
Learn more:
- Sign up for this week's live webinar Thursday, June 6
- Attend Digital Health Phama Exec Summit in Boston — and this June 18 session:
- Meet us at the AHIP Institute and Expo, June 19-21 in Nashville
- Read our white paper
Orbita is pleased to be a member of the Personal Connected Health Alliance and to have our President Nathan Treloar serve on their Digital Therapeutics Task Force. If you'd like to share your perspectives as we advance the conversation around consumerization in healthcare, contact us at hello@orbita.ai.
Bill Rogers Orbita Co-Founder & CEO
PS: I encourage you to read these books published recently by two of my esteemed colleagues:
ATTEND THIS WEEK'S LIVE WEBINAR - Thursday, June 6, 12:30 eastern
Recent Webinars
ORBITA EBOOK
ORBITA BLOGS
Orbita is a gold sponsor for Voice Summit 2019 July 22-26, 2019 Newark, NJ
ATTEND THESE SESSIONS
- The State of Voice and Chatbots in Healthcare, Tuesday, July 23, 1-1:45 pm: a panel with experts from provider, payer and pharma entities moderated by Orbita's Nathan Treloar
- Diving Into Investment and Adoption Trends of Voice Tech in Healthcare, Wednesday, July 24, 2-2:45 pm: Orbita's Bill Rogers will serve as a panelist
- Orbita-sponsored main stage session coming soon! Watch for details
- Additional sessions include experts from Orbita's esteemed colleagues in organizations such as Mayo Clinic, Johnson & Johnson, Wolters Kluwer, Newark Venture Partners and VoiceFirst Health
ENTER THE VOICE SUMMIT AWARDS PROGRAM - Take this opportunity to honor exemplary innovation in the voice tech community. Nominate an organization, team, application or project here
SECURE YOUR DISCOUNT -- Register here and use ORBITA15 for a 15% discount
Where's Orbita? Upcoming Events |
Advancing Women in Product – Is Voice the New UI in the Enterprise? June 6, 2019 – Boston, MA (AWS Boston Offices) On Thursday, June 6 at 6 pm, Orbita CEO Bill Rogers will join a panel session about voice technology for enterprise. Don't miss this free event.
Healthcare Innovation + Investment Conference (HI2) June 17-19, 2019 – Chicago Orbita CEO Bill Rogers will share an overview of Orbita on Tuesday, June 18. To request a meeting with Bill in Chicago, email Evan Sutherland.
World Pharma Week – CHI’s Digital Health Pharma Executive Summit June 18-19, 2019 – Boston Register here using the discount code OrbitaWPW to get 25% off registration Orbita President Nathan Treloar will present "The Brave New World of Voice and Chatbots: How AI-Driven Virtual Assistants Improve Pharma Brand Engagement and Rx Adherence." Meet us at this event. Schedule by emailing Hayden Meinero.
AHIP Institute and Expo June 19-21, 2019 – Nashville Attend this panel, The Future of Voice Technology in Health Care with Orbita's SVP Strategy Kristi Ebong serving as moderator (June 20, 3:50-4:35). Schedule a meeting with us in Nashville or stop by our expo booth.
HealthBOT 2019 Summit July 26, 2019 — San Francisco Orbita SVP of Strategy Kristi Ebong will present,The Trials and Challenges of Building an AI/ChatBot Solution for Healthcare. Learn how virtual assistants are changing the payer, provider, pharma, and vendor landscape.
Voice of Healthcare Summit August 5-6, 2019 —Boston Register here and use promo code ORBITA2019 for a 20% discount. Orbita's Nathan Treloar will present a session titled Securing Voice: Ensuring Privacy and Security in a Voice-First World. Thanks to Steve Penney of Brigham and Women’s Hospital who will share his experience with Orbita’s technology in a session titled Wayfinding: Using Voice To Augment The In-Person Patient Experience. We also look forward to a session from our colleagues at Mayo Clinic, Applying Voice-First Technology In A Clinical Setting: What We’ve Learned
On the Radar, Calls for Speakers
- CONNECT 19: Patient Engagement and Experience Track, September 23-24, 2019, Boston
- Thanks to panelist Rich Boyajian, NP, Virtual PSA Monitoring Program Director in Radiation Oncology at Dana-Farber/Brigham and Women's Cancer Center
- Connected Health Conference, October 16-18, 2019 Boston
- HLTH: The Future of Health (w/ MedCity Engage,) October 27-30, 2019, Las Vegas
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Register here: Use orbita 150 for a $150 discount off of registration
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- HIMSS 20, March 9-13, 2020, Orlando
- Call for proposals are open June 10 - July 15. Submit a session focused on your organization's innovative use of chat- or voice-powered virtual assistants.
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