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May-June 2019
Hello there,
this excerpt from a recent Forrester Report:
Patients bear more financial burden and choice than ever before and are starting to view healthcare like other industries. Instead of accepting the lack of choices healthcare has to offer, patients are making the shift to consumerism. The needs and expectations of consumers have evolved, and the industry must act." 

Screen Shot 2019-06-03 at 8.58.10 PMMany healthcare consumers don’t understand where to go to access the information and services they need. Delivering the right information at the right time is valuable not only to improve customer satisfaction, but also to protect against poor clinical outcomes and unnecessary costs. 

Virtual Assistants Will Address Consumer Demands

How will healthcare organizations adapt to consumerization? Whether delivered via web, mobile or other digital environments, or via smart speakers such as Amazon Echo or Google Home, virtual assistants are now: 

  • improving patient service and information access in provider settings
  • enhancing member education and satisfaction in payor environments
  • boosting post-RX brand engagement to increase adherence and outcomes in pharma
  • enhancing UX in vendors' digital health solutions

Demand is rising for chatbot- and voice-powered virtual assistants among digitally savvy millennials and the rapidly growing population of older adults who are widely adopting new voice-powered technologies.

Learn more:

Orbita is pleased to be a member of the Personal Connected Health Alliance and to have our President Nathan Treloar serve on their Digital Therapeutics Task Force. If you'd like to share your perspectives as we advance the conversation around consumerization in healthcare, contact us at

Bill Rogers
Orbita Co-Founder & CEO 
linkedin Connect


PS: I encourage you to read these books published recently by two of my esteemed colleagues:

 Resources from Orbita
ATTEND THIS WEEK'S LIVE WEBINAR - Thursday, June 6, 12:30 eastern

Recent Webinars




See You in Newark?

Orbita is a gold sponsor for Voice Summit 2019Screen Shot 2019-05-07 at 5.43.45 PM
July 22-26, 2019
Newark, NJ


  • The State of Voice and Chatbots in Healthcare, Tuesday, July 23, 1-1:45 pm: a panel with experts from provider, payer and pharma entities moderated by Orbita's Nathan Treloar
  • Diving Into Investment and Adoption Trends of Voice Tech in HealthcareWednesday, July 24, 2-2:45 pm: Orbita's Bill Rogers will serve as a panelist
  • Orbita-sponsored main stage session coming soon! Watch for details
  • Additional sessions include experts from Orbita's esteemed colleagues in organizations such as Mayo Clinic, Johnson & Johnson, Wolters Kluwer, Newark Venture Partners and VoiceFirst Health
ENTER THE VOICE SUMMIT AWARDS PROGRAM -  Take this opportunity to honor exemplary innovation in the voice tech community. Nominate an organization, team, application or project here
SECURE YOUR DISCOUNT -- Register here and use ORBITA15 for a 15% discount
Where's Orbita? Upcoming Events
BIO 2019 International ConventionBIO-convention-2019_News-post
June 3-6, 2019 - Philadelphian, PA
We'll be in Philly and welcome the opportunity to meet with you. To schedule a meeting, email Hayden Meinero.

awip- voice enterpriseAdvancing Women in Product – Is Voice the New UI in the Enterprise?
June 6, 2019 – Boston, MA (AWS Boston Offices)
On Thursday, June 6 at 6 pm, Orbita CEO Bill Rogers will join a panel session about voice technology for enterprise. Don't miss this free event.

Healthcare Innovation + Investment Conference (HI2)HI2_4C_Horizontal
June 17-19, 2019 – Chicago 
Orbita CEO Bill Rogers will share an overview of Orbita on Tuesday, June 18. To request a meeting with Bill in Chicago, email Evan Sutherland.

Screen Shot 2019-05-17 at 5.38.51 PM

World Pharma Week – CHI’s Digital Health Pharma Executive Summit
June 18-19, 2019 – Boston
Register here using the discount code OrbitaWPW to get 25% off registration
Orbita President Nathan Treloar will present "The Brave New World of Voice and Chatbots: How AI-Driven Virtual Assistants Improve Pharma Brand Engagement and Rx Adherence."  Meet us at this event. Schedule by emailing Hayden Meinero. 

AHIP Institute and ExpoScreen Shot 2019-05-07 at 9.43.03 PM
June 19-21, 2019 – Nashville
Attend this panel, The Future of Voice Technology in Health Care with Orbita's SVP Strategy Kristi Ebong serving as moderator (June 20, 3:50-4:35). Schedule a meeting with us in Nashville or stop by our expo booth.

HealthBOT 2019 Summit healthbot
July 26, 2019 — San Francisco
Orbita SVP of Strategy Kristi Ebong will present,The Trials and Challenges of Building an AI/ChatBot Solution for Healthcare. Learn how virtual assistants are changing the payer, provider, pharma, and vendor landscape.

Voice of Healthcare SummitScreen Shot 2019-05-07 at 5.47.28 PM
August 5-6, 2019 —Boston
Register here and use promo code ORBITA2019 for a 20% discount. Orbita's Nathan Treloar will present a session titled Securing Voice:  Ensuring Privacy and Security in a Voice-First World. Thanks to Steve Penney of Brigham and Women’s Hospital who will share his experience with Orbita’s technology in a session titled Wayfinding: Using Voice To Augment The In-Person Patient Experience. We also look forward to a session from our colleagues at Mayo Clinic, Applying Voice-First Technology In A Clinical Setting: What We’ve Learned

On the Radar, Calls for Speakers


Please feel free to share with colleagues or friends who may benefit from this information.