Who's Knocking at Your Digital Front Door? Chat, Voice and AI

Hello ,

What do NBC, Whole Foods and Airbnb have in common? All are have "pretty cool" real-life chatbots according to an article at Medium titled Your New Best Friend: Basics of the Chatbot. Consider the following:

The global chatbot market is expected to reach USD 1.25 billion by 2025, growing at a CAGR of 24.3%, according to Grand View Research, Inc. — with significant traction projected in healthcare.
A recent MobihealthNews article highlights Grace, a chatbot tested by Providence St Joseph. The author states, "the possibilities for Grace are tantalizing."
A just-published study in the Journal of Internet Research compared information given by the chatbot with that given by a multidisciplinary group of physicians to patients with breast cancer. Scores from the chatbot were found to be non-inferior to the scores of the physicians. Artificial conversational agents may save patients with minor health concerns from a visit to the doctor, researchers said, adding that "this could allow clinicians to spend more time to treat patients who need consultations the most."

Want to know more about chatbots, voice applications and conversational AI, especially related to next-generation digital marketing and conversational SEO in healthcare? Take time tomorrow to join us for this complimentary webinar.

Welcome to your next-generation digital front door: virtual health assistants
Wednesday, December 11, 2019, 1 pm ET

Presenters:
Thomas Neumann, Executive Director of Marketing, Cleveland Clinic
Kristi Ebong, SVP of Corporate Strategy, Orbita

Who's knocking on your digital front door — and how are you responding? Come prepared with your questions!

Best wishes,

Nathan Treloar
Orbita Co-Founder & President

P.S. Where can you learn more about voice in healthcare? Orbita will be at Project VOICE, January 13-17 in Chattanooga with presentations by leading experts including a full line-up of healthcare-focused sessions. Check out my presentation, Securing Voice: Ensuring Privacy And Security In A Voice-First World, and be sure to visit with us on the exhibit floor. Learn more and request a meeting with me or one of my Orbita colleagues.

Resources from Orbita

READ OUR NEWEST BLOG:
2020: Access To Care Through The Digital Front Door

Did you know? Today's consumers and patients increasingly use digital channels to search for healthcare services.

17% of consumers search a health system’s website when looking for care
71% of consumers use voice search on their phones at least once a day
50% of consumers who search on a smartphone visit a business the same day

With a digital front door strategy in place, healthcare organizations can empower their patients to easily find them online and quickly navigate their options — to locate a doctor or find the nearest location and schedule an appointment. Why are today's most digitally savvy organizations using conversational AI and virtual heath assistants? Learn more in this just-published blog from Orbita SVP Corporate Strategy Kristi Ebong.

NEW RESEARCH
Voice Assistant Consumer Adoption Report for Healthcare 2019
According to research published by Voicebot.ai, only one in 13 Americans say they have used a voice assistant like Amazon Alexa or Google Assistant for healthcare, while 52% say they would like to access a voice assistant for some aspect of their health care -- and all of these individuals say they want to do so by using a smartphone. Orbita proudly sponsored this first comprehensive analysis of its kind. Complimentary access to the full report with 20 charts and 10 real-world case studies is available at Voicebot.ai.

RECENT WHITE PAPERS, WEBINARS, BLOGS, ETC.

The Power of Voice: Will AI-Driven Bedside Virtual Assistants Become Mainstream?, October 25, 2019 [Webinar]
Technology as a Magic Pill, October 14, 2019 [A guest blog by Orbita's Kristi Ebong originally appearing at the HLTH Website]
Secure Voice In Healthcare: The What, Why, And How Of HIPAA-Eligible Voice Assistants, September 9, 2019 [White Paper]
Revitalize the Healthcare Consumer Journey With Virtual Assistants: Find A Doc, Find a Location, and Scheduling, September 9, 2019 [Blog]
Quick take videos: Learn about offerings for healthcare providers, payers, pharm/life science and digital health vendors

Where's Orbita? Upcoming Events

JP Morgan
January 12-15, 2020 —San Francisco, CA
Want to meet with a member of Orbita's executive team? Email your meeting request to k risti.ebong@orbita.ai

Project VOICE
January 13-17, 2020 — Chattanooga, TN
Register and receive 20% off with the code: ORBITAPV20

Attend this session: Securing Voice: Ensuring Privacy And Security In A Voice-First World, Tuesday, Jan 14, 11:10 AM – 11:55 am

Don't miss this: Project VOICE Awards Gala, Wednesday, January 14 , 5:30 pm
Orbita is thrilled to be nominated fo the following awards and we extend sincere congratulations to all nominees.